FAQWholesale Questions, Answered
Who can buy at wholesale prices?
Retailers, distributors, hotels, restaurants, caterers, housekeeping and facility companies, institutions and online sellers. Send an enquiry with your business details and we will confirm eligibility and share the price list.
What is the minimum order quantity (MOQ)?
MOQ depends on the product — typically 12 packs per item. A mixed-product trial order is possible; tell us what you need and we will advise.
How are wholesale prices shown?
Approved buyers get a wholesale account. After login the website shows wholesale price per pack on every product and enforces the MOQ. You can also order directly on call or WhatsApp.
Can I mix different products in one order?
Yes. You can mix pocha, kitchen towels and dusters in one wholesale order. Share your list and we will send a quote.
What payment methods do you accept?
UPI, bank transfer (NEFT / IMPS) and online payment. Advance payment is standard for first orders; terms for repeat buyers can be discussed.
How soon will my order ship and how is it delivered?
Stock orders are dispatched in 1–2 business days by courier or transport across India. Freight is calculated by weight and destination and quoted upfront.
Can I get samples before a bulk order?
Yes, you can place a small trial order from the shop or ask us about sample packs to check fabric, size and quality first.
What if some items arrive damaged?
Report manufacturing defects or damaged items within 7 days with photos and we will replace them.